Our full year health guarantee covers the guaranteed live arrival of your tortoise(s). To qualify simply sign for the package on the first delivery attempt. I even still offer the guarantee for late arrivals, no more fine print like other breeder and retailers! Please keep in mind I cannot refund shipping costs for any reason but can refund the cost of tortoise(s) for DOA.
We ship our tortoises via FedEx Priority Overnight. Tortoises are scheduled to arrive by 10:30 AM in most cases depending on your zip code on the delivery date. All tortoise deliveries will require an adult signature so please make sure someone is there to accept the tortoise(s). I will schedule the shipping date prior to sending so I can determine what day works best for you to have your tort come. You will receive the tracking information the afternoon the tortoise has been sent. I will personally monitor the tortoises' status till he/she arrives safe and sound! Don't worry about having to call the shipping company and deal with constant transfers. If a problem does occur I will deal with the shipper myself and get everything resolved while maintaining constant communication with you so you know what is going on.
We ship throughout the US (excluding Hawaii). Shipments to Puerto Rico are available for orders of 100+.
Tortoises purchased directly through the website have a flat rate of $55 priority overnight shipping. In some cases we can get that shipping price lowered depending on your zip code. Please email us and include your zip code for a shipping quote!
Don't like my shipping quote, think you can beat it? You are more than welcome to book the shipment yourself and email us the shipping label! I don't make any money on shipping, in fact I lose money on every shipment because I do not charge for the insurance, shipping supplies, or the delivery signature. In order to qualify for any of our guarantees the tortoise must be sent as follows:
FedEx Priority Overnight
Insurance on the cost of the package
Delivery Signature Required
**Adult shipping varies, please contact for shipping quotes**
**Cold weather shipping prices may be higher than than the flat rate due to use of larger, insulated boxes**